Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 8 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hilton Tulum Riviera Maya All-Inclusive Resort

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Sports facility
Exterior
Premium bedding, free minibar, in-room safe, individually decorated
9 restaurants, lunch, dinner served; Asian cuisine
Presidential Suite, 1 King Bed | Living area | 65-inch Smart TV with digital channels, TV

Overview of Hilton Tulum Riviera Maya All-Inclusive Resort

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Popular LocationVela Norte1 min walk
  • Popular LocationVela Sur10 min walk
  • Popular LocationDolphinaris Tulum5 min drive
  • Popular LocationRiviera Maya Golf Club7 min drive
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Room options

Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Nature View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 1399 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Nature View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Ocean View

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Nature View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Nature View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 King Bed, Partial Ocean View

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Queen Beds, Ground Floor

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Partial Ocean View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Partial Ocean View

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Partial Ocean View

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ocean View

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Accessible, Ground Floor

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Yard
Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 1711 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Yard
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Tulum

Located in Tulum, Hilton Tulum Riviera Maya All-Inclusive Resort is on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Traveling with kids? Consider Xel-Há Park and Akumal Ecological Center.

What's nearby

  • Dolphinaris Tulum - 5 min drive
  • Riviera Maya Golf Club - 7 min drive
  • Xel-Há Park - 11 min drive
  • Akumal Beach - 11 min drive
  • Xcacel Beach - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 69 min drive

Restaurants

  • Thali Restaurant - 7 min drive
  • Restaurant Kukulkan - 7 min drive
  • Restaurante Yucatan - 6 min drive
  • Lobby Pub - 7 min drive
  • Mikado - Restaurante Japonés - 7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury all-inclusive property near Akumal Beach
Consider a stay at Hilton Tulum Riviera Maya All-Inclusive Resort and take advantage of free full breakfast, 3 beach bars, and 3 poolside bars. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Treat yourself to a body wrap, a manicure/pedicure, or a body scrub at the onsite spa. At the 9 on-site restaurants, enjoy lunch, dinner, light fare, and Asian cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; Hilton Tulum Riviera Maya All-Inclusive Resort also has a free daily manager's reception, shopping on site, and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with a playground and an arcade/game room.
Additional perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free valet parking
  • Supervised childcare (surcharge), tour/ticket assistance, and a computer station
  • A porter/bellhop, a 24-hour front desk, and coworking spaces
  • Guest reviews speak well of the family-friendly amenities, pool, and helpful staff
Room features
All 735 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with children's robes and hair dryers
  • 65-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–11:30 AM
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robe
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

Outdoor space

  • Furnished balcony/patio
  • Yard

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Apr 28, 2024 start from $525.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Tulum Riviera Maya All-Inclusive Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

Valet parking is free at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-out is at noon.

Are there all-inclusive benefits at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yes, the property is all-inclusive.

Where is Hilton Tulum Riviera Maya All-Inclusive Resort located?

Nestled on the beach, this Tulum property is within 3 mi (5 km) of Riviera Maya Golf Club, Xcacel Beach, and Xcacelito Beach. Aktun Chen and Xcacel-Xcacelito Sanctuary are also within 3 mi (5 km).

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 583 out of 1115 reviews" "
Rating 8 - Good. 243 out of 1115 reviews" "
Rating 6 - Okay. 141 out of 1115 reviews" "
Rating 4 - Poor. 86 out of 1115 reviews" "
Rating 2 - Terrible. 62 out of 1115 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, the food was 5 star, the staff was top notch and the resort we didn't want to leave. Thank you for a wonderful experience.
Stayed 9 nights in Mar 2024

10/10 Excellent

Fredresha

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The food was horrible .need more activities great place just to relax . Transportation shuttles horrible . I will never come back .
Stayed 3 nights in Feb 2024

4/10 Poor

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Our ice machine was not working. And we are big ice lovers, especially in Mexico. For the exception of the Asian restaurant all the food was served cold, which we complained about on numerous occasions.
Stayed 5 nights in Apr 2024

8/10 Good

Halida

Liked: Cleanliness
Everything is been OK
Stayed 4 nights in Feb 2024

10/10 Excellent

Desiree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely BEAUTIFUL. The stay was a 10/10. So very welcoming staff was amazing rooms were fresh & clean. HOWEVER, the food was a 4/10 the restaurants the had were not the greatest in food taste buffet had the same stuff every morning.
Stayed 4 nights in Apr 2024

4/10 Poor

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
Rocky beach, poor food variety, I would not go there again.
Stayed 9 nights in Apr 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Actual resort property is beautiful. The views are unmatched. Weird you can't see any of the resorts from the street though which I guess I like. The food is just ok. For the price you pay, the food/menu can definitely do much better in regards to flavor and availability. Also keep in mind the resort is a good distance away from Tulum center, so you just have to keep that in mind whenever you decide to leave the hotel to explore and do excursions.
Stayed 4 nights in Apr 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Naren

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort although pretty new functions like a well oiled machine. Offers the perks and elite experience that Hilton is usually known for. Food and drink options are plenty while being diverse. Both dine in and buffets offer a wide selection. Our main reason for selecting this resort is due to its Kids friendly approach to activities and stay. They have a day care for 4 years and older kids as well as separate section for teen kids.
Stayed 5 nights in Apr 2024

10/10 Excellent

Brittany

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. The food, drinks and staff were all incredible. The resort facilities were great and all very well kept. The rooms were beautiful and the shuttle to and from the lobby was really convenient. I would definitely book at this resort again the service was unmatched.
Stayed 5 nights in Feb 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5