Hilton Cancun, an All-Inclusive Resort Reviews, Deals & Photos 2024

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Luxury property on the beach, with 2 outdoor swimming pools

Dates

May 2024

June 2024

Suite, 1 King Bed, Oceanfront | View from room

Overview
Rooms
Location
Policies

8.6

Excellent

Popular amenities

Pool

On private beach

Pet friendly

Parking included

Restaurant

Bar

Check out the area

Highway 307, Cancun, QROO, 77500

Moon Palace Golf Club13 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)17 min drive
Petempich Bay17 min drive
Puerto Morelos Beach22 min drive

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Room options

Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Highlights

Air conditioning

Connecting rooms available

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

Private bathroom

Coffee/tea maker

Valley view
Sleeps 6
2 Queen Beds OR 1 King Bed

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Room, 2 Queen Beds (Sunset View)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

Private bathroom

430 sq ft
Valley view
Sleeps 3
2 Queen Beds

Room, 1 King Bed (Sunset View)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

Private bathroom

430 sq ft
Valley view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Ocean View, Corner

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

430 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Swim Up Pool View)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

430 sq ft
Sea view
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View, Corner

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

430 sq ft
Sleeps 3
1 King Bed

Presidential Suite, 2 Bedrooms

Highlights

Furnished balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Kitchenette

2100 sq ft
Sleeps 6
1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Ocean View (Parlor)

Highlights

Furnished balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Kitchenette

Refrigerator

1640 sq ft
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Nature view

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

430 sq ft
Valley view
Sleeps 3
2 Queen Beds

Room, 1 King Bed (Swim-Up)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Bathrobes

Hair dryer

430 sq ft
Partial ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Nature view

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

430 sq ft
Valley view
Sleeps 3
1 King Bed

Suite, Oceanfront (Swim-Up)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Separate bedroom

Bathrobes

830 sq ft
Sleeps 3
1 King Bed

Deluxe Suite, 1 King Bed, Ocean View

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Dining table

Separate bedroom

860 sq ft
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Oceanfront (High Floor)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

Private bathroom

430 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Basic Room, 1 King Bed, Ocean View

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

430 sq ft
Sleeps 3
1 King Bed

Basic Room, 2 Queen Beds, Ocean View

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

430 sq ft
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Oceanfront

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Separate bedroom

Bathrobes

Hair dryer

830 sq ft
Sea view
Sleeps 3
1 King Bed

Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

Private bathroom

Ocean view
Sleeps 6
2 Queen Beds OR 1 King Bed

Room, 2 Queen Beds (Swim-Up)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

430 sq ft
Sleeps 4
2 Queen Beds

Family Suite, 2 Bedrooms

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

2 bedrooms

Hair dryer

Bathrobes

Separate bathtub and shower

860 sq ft
Sleeps 6
1 King Bed

Suite, 1 King Bed, Oceanfront

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

Separate bedroom

Bathrobes

Hair dryer

830 sq ft
Sleeps 3
1 King Bed

Suite, 2 Queen Beds

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

Separate bedroom

Bathrobes

Hair dryer

Rainfall showerhead

830 sq ft
Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds (Swim Up Pool View)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free cribs/infant beds

Separate bedroom

Bathrobes

Hair dryer

830 sq ft
Sea view
Sleeps 4
2 Queen Beds

Suite, 1 King Bed (Swim Up Pool View)

Highlights

Furnished balcony

Private pool

Air conditioning

Connecting rooms available

Free cribs/infant beds

Separate bedroom

Bathrobes

Hair dryer

830 sq ft
Sleeps 3
1 King Bed

Room, 1 King Bed, Oceanfront (High Floor)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

Private bathroom

430 sq ft
Sea view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Oceanfront (Swim-Up)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

430 sq ft
Sea view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free cribs/infant beds

Bathrobes

Hair dryer

Rainfall showerhead

Private bathroom

430 sq ft
Valley view
Sleeps 3
1 King Bed

Similar properties

Pool

Breakfast included

All inclusive

Spa

$546 total

includes taxes & fees

Apr 23 - Apr 24

About the neighborhood

Cancun

Hilton Cancun, an All-Inclusive Resort is located on a private beach and in an area with good airport proximity. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Delfines Beach. Traveling with kids? Consider Ventura Park Cancun, or check out an event or a game at Oasis Arena. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

Visit our Cancun travel guide

What's nearby

Xoximilco - 12 min drive
Moon Palace Golf Club - 13 min drive
Petempich Bay - 17 min drive
Puerto Morelos Beach - 22 min drive
Riviera Cancun Golf Resort - 24 min drive

Getting around

Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

Agave Mexican Cuisine - 17 min drive
Grand Lobby Bar - 14 min drive
Cusco - 17 min drive
Grand Central Buffet - 16 min drive
The Grill - 17 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

Luxury all-inclusive property by the ocean

Take advantage of free water park access, 2 poolside bars, and a swim-up bar at Hilton Cancun, an All-Inclusive Resort. This property is a great place to bask in the sun with a private beach and sun loungers. For some rest and relaxation, visit the steam room. Be sure to enjoy a meal at Azulinda Lobby Bar, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.

Other perks at this property include:

2 outdoor pools and a children's pool, with a waterslide, sun loungers, and a swim-up bar
Free self parking and valet parking
Free bicycle rentals, meeting rooms, and beach towels
Outdoor furniture, tour/ticket assistance, and concierge services
Guest reviews speak well of the family-friendly amenities, bar, and helpful staff

Room features

All 714 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews say good things about the clean, spacious rooms at the property.

Extra amenities include:

Free infant beds, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service (limited menu)

Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free secured self parking on site
Free secured valet parking on site
Wheelchair-accessible parking and van parking available

Food and drink

2 poolside bars
A bar/lounge
A coffee shop/cafe
A restaurant
A swim-up bar
Snack bar/deli

Restaurants on site

Azulinda Lobby Bar
Azulinda Market & Cafe
La Luce
Maxal
Vela Food Hall

Things to do

2 outdoor pools
Arcade/game room
Children's pool
Free bicycle rentals
Free children's club
Free water park
Gym
Outdoor pool (guest access)
Playground
Steam room
Waterslide

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free crib
Free water park access
Laundry facilities
Playground
Snack bar/deli
Trampoline
Waterslide

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance

Business services

Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
No elevator
Valet for wheelchair-equipped vehicles
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

7 floors
Built in 2021
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Free crib

Bathroom

Bathrobes
Hair dryer
Towels

Food and drink

24-hour room service
Coffee/tea maker

Air conditioning
Connecting rooms available
Desk chair
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1100 per accommodation, per stay

Welcoming dogs only

1 total (up to 51 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Pet fee: MXN 1100 per accommodation, per stay
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property does not have elevators

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun an All Inclusive Resort

Hilton Cancun, an All-Inclusive Resort Cancun

Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

Does Hilton Cancun, an All-Inclusive Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on May 12, 2024 start from $398.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cancun, an All-Inclusive Resort pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 51 lbs per pet. There's a fee of MXN 1100 per accommodation, per stay.

How much is parking at Hilton Cancun, an All-Inclusive Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Cancun, an All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Cancun, an All-Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hilton Cancun, an All-Inclusive Resort?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hilton Cancun, an All-Inclusive Resort located?

Nestled on the beach, this Cancun property is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 6 mi (10 km).

Hilton Cancun, an All-Inclusive Resort Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Jennifer Catherine

Traveled with family and small children

Apr 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and 1 year old had a blast at this resort! Food was great and we were so relaxed. Staff was so kind and helpful. 10/10 recommend!

Stayed 5 nights in Mar 2024

8/10 Good

JAMIE DAVID

Traveled with family and small children

Apr 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very busy around the pool areas. Tough to get a lounger and umbrella unless you get out early. Would suggest one more pool (quiet one) and another hundred loungers would be perfect. My biggest issue was I had a room with an adjoining door. Could hear everything through it. Conversations, TV, shower in use. Wouldn't take a ground floor room, nor an adjoining room if I was ever to return. Food was good. Service was good. Building was nice.

Stayed 7 nights in Apr 2024

10/10 Excellent

Emmly, Nottingham

Apr 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is very beautiful and people were very friendly and nice.

Stayed 3 nights in Apr 2024

6/10 Okay

Darren Wayne

Apr 16, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Not great, service and food were below average.

Stayed 5 nights in Jan 2024

10/10 Excellent

Evan

Apr 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was awesome. The only down is that the reservation for the restaurants at night go quick. The food was decent but it’s definitely a good atay

Stayed 3 nights in Apr 2024

4/10 Poor

Maria Noemi

Traveled with family

Apr 16, 2024

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

We had to ask 3 times to get our sheets changed. To book the dinner reservations we had to wait in line for over an hour since the website was down. Over all I was stressed since they were at full capacity and the staff was overworked. The manager was nice and tried helping but it just wasn’t working so we decided to go to a different hotel. I absolutely hate sharing any negative feedback but this was just unacceptable.

Stayed 8 nights in Apr 2024

10/10 Excellent

Jessica

Traveled with group

Apr 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is unmatched! They went above and beyond, with a smile - everytime. Much appreciated!

Stayed 1 night in Apr 2024

4/10 Poor

Tatiana

Apr 15, 2024

Liked: Property conditions & facilities

Disliked: Staff & service

Stayed 5 nights in Apr 2024

8/10 Good

Michelle

Traveled with family

Apr 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a beautiful hotel! Major downsides: away from the blue ocean near zona hotelara & the food wasn’t great.

Stayed 4 nights in Apr 2024

10/10 Excellent

Timothy

Traveled with family

Apr 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Simply amazing for the Price

Stayed 7 nights in Apr 2024

General hotel information

Reasons to Book	Outdoor Pool & Onsite Restaurant/Bar
Check-In Time	3:00 PM
Check-Out Time	12:00 PM
Star Rating	4.5

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Hilton Cancun, an All-Inclusive Resort4.5 star property

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Hilton Cancun, an All-Inclusive Resort

Photo gallery for Hilton Cancun, an All-Inclusive Resort

Overview of Hilton Cancun, an All-Inclusive Resort

Excellent

Popular amenities

Check out the area

Room options

View all photos for Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Highlights

View all photos for Room, 2 Queen Beds (Sunset View)

Room, 2 Queen Beds (Sunset View)

Highlights

View all photos for Room, 1 King Bed (Sunset View)

Room, 1 King Bed (Sunset View)

Highlights

View all photos for Room, 2 Queen Beds, Ocean View, Corner

Room, 2 Queen Beds, Ocean View, Corner

Highlights

View all photos for Room, 1 King Bed (Swim Up Pool View)

Room, 1 King Bed (Swim Up Pool View)

Highlights

View all photos for Room, 1 King Bed, Ocean View, Corner

Room, 1 King Bed, Ocean View, Corner

Highlights

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Highlights

View all photos for Suite, 1 King Bed, Ocean View (Parlor)

Suite, 1 King Bed, Ocean View (Parlor)

Highlights

View all photos for Room, 2 Queen Beds, Nature view

Room, 2 Queen Beds, Nature view

Highlights

View all photos for Room, 1 King Bed (Swim-Up)

Room, 1 King Bed (Swim-Up)

Highlights

View all photos for Room, 1 King Bed, Nature view

Room, 1 King Bed, Nature view

Highlights

View all photos for Suite, Oceanfront (Swim-Up)

Suite, Oceanfront (Swim-Up)

Highlights

View all photos for Deluxe Suite, 1 King Bed, Ocean View

Deluxe Suite, 1 King Bed, Ocean View

Highlights

View all photos for Room, 2 Queen Beds, Oceanfront (High Floor)

Room, 2 Queen Beds, Oceanfront (High Floor)

Highlights

View all photos for Basic Room, 1 King Bed, Ocean View

Basic Room, 1 King Bed, Ocean View

Highlights

View all photos for Basic Room, 2 Queen Beds, Ocean View

Basic Room, 2 Queen Beds, Ocean View

Highlights

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Highlights

View all photos for Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

Highlights

View all photos for Room, 2 Queen Beds (Swim-Up)

Room, 2 Queen Beds (Swim-Up)

Highlights

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Highlights

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront

Highlights

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Highlights

View all photos for Suite, 2 Queen Beds (Swim Up Pool View)

Suite, 2 Queen Beds (Swim Up Pool View)

Highlights

View all photos for Suite, 1 King Bed (Swim Up Pool View)

Hilton Cancun, an All-Inclusive Resort
4.5 star property