The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property
Luxury hotel, walk to Michigan Avenue

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Property amenity
Frette Italian sheets, premium bedding, in-room safe, desk
Frette Italian sheets, premium bedding, in-room safe, desk
Exterior
Lobby

Overview of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

521 North Rush Street, Chicago, IL, 60611
  • Popular LocationMichigan Avenue2 min walk
  • Popular LocationNorthwestern Memorial Hospital6 min walk
  • Popular LocationChicago Riverwalk8 min walk
  • Popular LocationChicago Union Station10 min drive
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Room options

Grand Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • 375 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • 390 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Frette Italian linens
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Terrace

cleanliness

Highlights

Terrace
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

cleanliness

Highlights

Terrace
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

cleanliness

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed with Sofa bed

cleanliness

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • 375 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed

cleanliness

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in Downtown Chicago, a neighborhood in Chicago, and is on the Strip and near the beach. Art Institute of Chicago and Chicago Theatre are cultural highlights, and travelers looking to shop may want to visit Michigan Avenue and Navy Pier. Field Museum of Natural History and Lincoln Park Zoo are not to be missed. Spend some time exploring the area's activities, including Segway tours, golfing, and boat tours.

What's nearby

  • Michigan Avenue - 2 min walk
  • Chicago Riverwalk - 8 min walk
  • Chicago Theatre - 10 min walk
  • Millennium Park - 12 min walk
  • Navy Pier - 3 min drive

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • The Shops at North Bridge - 1 min walk
  • Eataly - 2 min walk
  • Nordstrom - 1 min walk
  • Billy Goat Tavern - 3 min walk
  • Lao Sze Chuan Restaurant - Downtown/Michigan Ave - 1 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Luxury hotel near Michigan Avenue
Located close to Chicago Riverwalk and Millennium Park, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago provides a rooftop terrace, a shopping mall on site, and a bar. Enjoy Mediterranean cuisine and al fresco dining at the two onsite restaurants. Free WiFi in public areas is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, free newspapers, and multilingual staff
  • 14 meeting rooms, a 24-hour front desk, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 311 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Frette Italian sheets
  • Bathrooms with separate tubs/showers and free toiletries
  • 65-inch HDTVs with premium channels
  • Refrigerators, heating, and daily housekeeping

Languages

Bosnian, Chinese (Mandarin), English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 79 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM–10:00 AM for a fee: USD 14–20 for adults and USD 14–20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kostali
  • Upstairs at The Gwen

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop

Business services

  • 14 meeting rooms
  • 24-hour business center
  • 3,388 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Ballroom
  • Built in 1928
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 65-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 24 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14.00–20.00 for adults, and USD 14.00–20.00 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 24 lbs per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago on Mar 29, 2024 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Valet parking is available for USD 79.00 per day.

What time is check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-out is at noon.

Where is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located?

Located in Downtown Chicago, this luxury hotel is within a 10-minute walk of Michigan Avenue and Chicago Riverwalk. Millennium Park and Chicago Theatre are also within 15 minutes. Grand Station (Red Line) is only a 3-minute walk and Chicago Station (Red Line) is 10 minutes.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1004 reviews" "
Rating 8 - Good. 147 out of 1004 reviews" "
Rating 6 - Okay. 55 out of 1004 reviews" "
Rating 4 - Poor. 20 out of 1004 reviews" "
Rating 2 - Terrible. 15 out of 1004 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kavita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, beautiful and close to everything!
Stayed 1 night in Mar 2024

10/10 Excellent

Angeliqua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and enjoyed the hotel staff from the front desk to the bar tenders. Everyone was pleasant and helpful. The bedding was great, except the pillows are too soft. Bathroom was great and location was within walking distance of just about everything.
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Muhammad

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Devonte

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything I expected
Stayed 2 nights in Mar 2024

10/10 Excellent

KIERAN MICHAEL

Stayed 1 night in Mar 2024

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice size. Staff very accomodating
Stayed 1 night in Feb 2024

8/10 Good

Antonina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall I enjoyed the stay. However staff could be more professional.. the only lady that was very helpful was the hostess at the restaurant
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey, Grand Haven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, easy to walk around. Parking is tough but everything else was fantastic.
Stayed 2 nights in Feb 2024

6/10 Okay

dominique

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Great Location & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5